"Arrowsmith are always a pleasure to deal with"
Customer perception survey. Kate Reeves,
Commodity Buyer, Rolls Royce PLC
"I’m really pleased with the communication, your order book is
always up to date and I’m getting my forward and arrears file in
record time! Andy is a great help with any issue I have especially
with parts that I need to pull forward....I am confident he’ll do
everything he can to improve the dates even more. Its also good
that if Andy isn’t in Ben knows the account and will answer any
questions I have."
Customer perception survey. Katherine Brookes, Buyer,
Pattonair (Derby) Ltd.
"Arrowsmith have been constant performer who are always ready
and able to support and deliver on commitments given.
Please pass on my thanks to the whole work force for all their
hard work."
Rodney Marsh, Rolls Royce PLC
"It has been a pleasure to work with a company that is extremely
professional, highly skilled and has such a healthy work ethos
throughout. Not only this, but the company is also heavily
committed to investing for the future. We have worked on many
improvement projects with Arrowsmith including upskilling, training,
SC21 preparation and implementing a strategic growth programme,
and Jason still has many ideas for improvement projects in
the future."
Peter Jones, Specialist Manufacturing Advisor, Manufacturing Advisory Service
- West Midlands
We pride ourselves on being a friendly and helpful
company. We are constantly talking to our customers to gain
market intelligence and finding out specific market requirements.
We also carry out more formal market research in the form
of Customer Perception Surveys. We collate this information
and strive to improve our service accordingly.